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  • What is Musculoskeletal (MSK) medicine?
    Musculoskeletal (MSK) conditions affect the joints, bones and muscles, and also include rarer autoimmune diseases and back pain In this video, Dr Alnaib explains what MSK medicine means 👍
  • Do I require a GP referral to be seen at ACTIVATE?
    No. We want to make Musculoskeletal care easily accessible for everyone. A referral from GP or any healthcare professional is not required 👍
  • What treatments do you provide at ACTIVATE?
    ACTIVATE Musculoskeletal Clinic is a doctor-led private healthcare provider in Kent (Maidstone and West Malling), providing a comprehensive non-surgical evidence-based outpatient treatments for bone, joint and muscle (Musculoskeletal) problems including Physiotherapy, medications, injections and orthotics in addition to ultrasound imaging. 👍
  • What can I expect at my ACTIVATE clinic appointment?
    You will be seen by Dr Mustafa Alnaib and get a clinical assessment👨🏻‍⚕️ . This includes a detailed musculoskeletal history taking and clinical examination. An ultrasound scan will also be performed if indicated📺 . A soft tissue injection of steroid or Hyaluronic Acid can also be performed if appropriate for your condition💉. A comprehensive management plan will be discussed and a clinic letter will be emailed to you following your appointment.
  • What is the cost of ultrasound scanning?
    Ultrasound scanning is FREE if its part of your clinical assessment. We only charge for ultrasound scanning if its required in performing a guided injection 👍
  • What is the waiting time to be seen in clinic?
    There is no significant waiting time. You will be seen within one week (often 3-4 days) 👍
  • Does your clinic provide joint injections 💉? And what are the costs?
    Yes 👍🏻. ACTIVATE Musculoskeletal Clinic in Kent provides Steroid and Hyaluronic Acid injections for a range of joint and soft tissue conditions. You will have a detailed medical assessment 🥼 and clinical examination including specialist clinical tests in addition to an ultrasound scan📺, wherever indicated. The cost of ultrasound and Steroid injection is part of the consultation fee in most cases. Hyaluronic Acid injections carry an additional cost. Some steroid injections also carry additional cost in cases such as injections for Frozen Shoulder. Please feel free to ask by contacting us.
  • Do you provide remote consultations (virtual appointments)?
    Yes. You can book a remote consultation appointment using our online booking page and you will receive an email with a link to use on the date and time of your appointment 👍
  • How can I pay you for your services?
    We accept BACS, all major bank cards and PayPal for payment.
  • Where are your clinic locations?
    We provide our services in Kent from two sites: Maidstone (within PhysioFit Kent, Boughton Parade, Loose road, ME15 9QD) and Kings Hill (Kings Hill Medical Centre, 37 Queen Street, Kings Hill, West Malling, ME19 4JP)
  • How do I know that my data are safe?
    Our electronic healthcare record system is GDPR compliant. Your data is stored on a secure Microsoft Cloud Database in the United Kingdom. We do not share your details with third parties. Your clinic letter will be emailed to you in PDF format after your appointment.
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